NEGOTIATION TRAINING WORKSHOP

OUTLINE

This half-day immersive negotiation workshop provides proven tools and techniques to influence and persuade others regardless of the circumstances.

These have all been repeatedly tested in situations where the stakes simply can’t get any higher. Participants will learn how to immediately apply them after the session.

The training is designed for anyone wishing to improve their communication and negotiation skills. It is particularly beneficial for those in sales, marketing, business development, L & D, talent acquisition, communications, customer service or HR roles.

The workshop concludes with an interactive tabletop exercise aligned against the FBI and Scotland Yard Hostage Negotiation Courses. It is based on a real-life negotiation, allowing participants to practice what they’ve learned in the session.

A follow-up, one-hour online team call is part of this training and can be scheduled approximately one month after the workshop. This enhances the implementation of the training.

AGENDA

The workshop is divided into three sessions. The content below is for illustration only and can be designed according to requirements. In-person events are approximately three hours, with virtual ones taking two hours.

Session 1

• Negotiation skill #1 (e.g. establishing ‘Red Centre’ mindset, & rapport)

• Negotiation skill #2 (e.g. communication barriers & blocks to closing deals)

• Negotiation skill #3 (e.g. avoiding emotional hijacks / Level-5 listening)

• Real business, hostage, or life case studies to highlight key points

• Attendees practice the skills

Session 2

• Negotiation skill #4 (e.g. dealing with difficult people)

• Negotiation skill #5 (e.g. overcoming others’ limiting beliefs & patterns)

• Negotiation skill #6 (e.g. dealing with conflict, red lines & when to walk away)

• Real business, hostage, or life case studies to highlight key points

• Attendees practice the skills

Session 3

• Negotiation skill #7 (e.g. overcoming objections)

• Negotiation skill #8 (e.g. creating a ‘client for life’ / closing the deal)

• Real business, hostage, or life case studies to highlight key points

• Attendees practice the skills

• Final group negotiation exercise

• Summary and next steps

OUTCOMES

At the end of the training, participants will be able to:

• Approach difficult conversations and negotiations with ease.

• Regulate their own emotions as well as those of others.

• Adapt communication approach to meet the other person's emotions, needs, wants, and expectations.

• Apply their understanding of how subtle cultural differences impact negotiations.

• Avoid those 11th-hour sabotage attempts by other parties.

• Maximise their chances of closing the deal every time.

• Have the confidence to sit at any negotiation table with anybody anywhere in the world.

WHAT OTHERS ARE SAYING

“The tools and techniques Scott shared were so good I'll carry them for the rest of my career. They also work at home! Great stuff.”

“The content and overall training was so good I want to do it again! Thanks, Scott. My negotiation game just got 10X, plus I am finding it much easier to have that difficult conversation I was avoiding. Thank you.”

“Scott is a master communicator who knows how to add value! His content, supported by real cases and scenarios, brought everything to life. His workshop is electrifying!”

“The content is first class and has really helped me and my team to have better customer conversations and achieve more conversions.”

“Scott's negotiation workshop was the best training we've received here. And that's saying something! I learnt so much. Thanks again.”

“I've gained so many insights from Scott. They've been a huge help in securing more clients and closing the deal.”

NEXT STEPS

Scott’s workshops continue to sell out quickly, so there is limited availability for future courses in 2024.

If you'd like to book a workshop, please email your interest as soon as possible in the first instance to:

Alice Saunders Alice@thesohoagency.co.uk or info@scottwalkercoaching.com

All participants will receive a signed copy of Scott’s Sunday Times bestselling book, Order Out of Chaos: A Kidnap Negotiators Guide to Influence and Persuasion.

Also, lifetime access to the online training course, World Class Communicator, reinforces the workshop's content and enables participants to refresh their skills continuously.

WHY WORK WITH SCOTT

As one of the world’s most experienced kidnap-for-ransom and crisis negotiators, Scott is an expert on communicating effectively in times of uncertainty, conflict, and change.

He now coaches, mentors, and trains leaders and teams on enhancing their negotiation, communication, and influence skills, as well as developing emotional intelligence and resilience.

As a top LinkedIn Thought Leader on negotiation, Scott regularly speaks at events around the world and is a Sunday Times bestselling author.

Trusted by previous clients such as Amazon, Zoom, Deloitte, McKinsey's, Sky, Lloyds Bank, Canva, BBC, Hermes, Aviva, Flippa, BNP Paribas, Apple, Deutsche Telecom, United Nations, Accenture and the London Business School.

BOOK YOUR NEGOTIATION WORKSHOP NOW

Alice@thesohoagency.co.uk

T: +44 (0)20 7471 7900

or info@scottwalkercoaching.com